The Quad Portland: November 18, 2024
Dear Member,
Strangely enough but with the time change, comes increased theft across all major cities in the US. It’s literally like clockwork! I pulled in my good friend & Chief Customer Officer, Joe Dalecio to chat about it.
Does Daylight Savings truly affect Crime?
Yes, across all major cities there is a decrease in Spring & there is an increase in Fall. A few years ago, Stanford University did a study on the data from the National Incident-Based Reporting System & it was proved out. And the findings were quite simple…criminals feel they are more likely to get caught based on the amount of daylight. Applies indoors too!
Where do we see the most theft?
Speaking towards the retail industry in general, you always hear about smash and grabs during this time of the year. People leaving a bag in a car while they run into the grocery store, people in the middle of holiday shopping, etc. In the club, while not frequent, what we most commonly see are locker room incidents. This is the only area that we can’t have a security camera in place to provide that extra layer of security. While we have as active of a locker room presence as we can, its not possible for us to see it all.
What is our ask of members?
Help us with gate control, make sure you check in properly each visit, respect our guest check-in process so we can account for everyone that is coming into our club.
Use the common area lockers, lock boxes, or simply don’t bring valuables to the club or left visible in your cars.
We do our best to keep things safe, but we would love your help too. Don’t leave valuables in the lockers or in your cars. And if you see something, say something (borrowing that from the TSA).
What are we doing as a company to continue to protect our Members?
We are in the middle of rolling out fully upgraded camera systems across all our clubs. Close to $3M spent this year in high-tech cameras alone. So, while we ask members to help, we are doing our part to. Smile, you ARE on camera!
In health,
Tracy L Cioffi
Chief Marketing Officer
The Bay Club Company
Bird’s Eye View
Toys for Tots: Holiday Happiness Toy Drive
Spread joy this holiday season with our toy drive in partnership with Toys for Tots, running now through December 20. There are three easy ways to give: 1. Bring a new, unwrapped toy to the Club. 2. Pick up a gift tag to fulfill a specific toy request. 3. Donate here directly to help fund gifts.* One toy equals big joy for kids in need!
Gather and Celebrate with Shared Membership
Recharge together during the holiday hustle! With school breaks and family visits ahead, add up to 5 people to your membership to enjoy fun classes and seasonal festivities at the Club.
Recovery: Relax and Unwind
As the holiday season approaches, so does the strain of busier schedules and seasonal stress. Our complimentary Recovery Centers are the perfect place to unwind, relieve muscle tension, and boost circulation, helping you stay energized and balanced through it all. Learn more about Recovery.
A FRESH Gift for You
Grab a complimentary Bay Club air freshener at the front desk next time you visit. When you follow @bayclubs on Instagram and show us your FRESH Bay Club style by tagging us in your posts, you just might win some more swag.**
Thanksgiving School Break Camps
November 25, 26, 27 & 29
Keep your kids active during school breaks with our day camps, featuring sports, creative activities, swimming, and more. Registration is now open—enroll on Connect.
Thanksgiving Holiday Hours
Thursday, November 28 | 5:00 am–2:00 pm
Please note, we will have reduced holiday hours at the Club on Thanksgiving, and Kids World will close at 1:00 pm.
Kids Karaoke & Cookie Night
Wednesday, November 20 | 5:00 pm–8:00 pm
Bring your friends and your singing voice to this fun-filled kids’ karaoke night in the restaurant! From 5:00 pm–7:00 pm, we’ll be decorating cookies with all kinds of tasty toppings. Don’t miss the fun—no sign up required!
Pickleball & Pinot
Thursday, November 21 | 6:00 pm–8:00 pm
Join us for some friendly competition, followed by a well-earned glass of pinot upstairs in the restaurant as we toast to good times on and off the court! No sign up required.
Gratitude Ride
Monday, November 25 | 9:15 am
Celebrate this season of gratitude with a special holiday GroupRIDE class, in partnership with the American Heart Association. Enroll on Connect!
In health,
Blair Hicks
Senior Vice President
Bay Club Portland