TEMPORARY SUSPENSION OF SERVICES ANNOUNCEMENT


DEAR MEMBERS,

As we continue to navigate through the unique challenges posed by influenza season, COVID-19, and other health situations, we would like to share an update on how the Bay Club is responding. The safety and health of our community—Members and Associates alike—continues to be our number one priority.

At this time, none of our Associates have tested positive for COVID-19. However, with social distancing in mind, in an effort to protect our Members, Associates, and their families, we have decided to temporarily suspend services at all Bay Club facilities beginning this evening, March 15, 2020 at 6:00 pm.

Given that this situation is complex and evolving, it is our intention to re-engage services at the clubs as soon as we can—potentially opening certain outdoor recreation areas, like golf, tennis, and swimming, before full facilities are reopened. Please expect indoor facilities and services to be unavailable until at least March 22. We will keep close tabs on this evolving situation so that we can be prepared to reopen some and/or all of the indoor facilities in accordance with federal, state, and local guidelines.

During the time services are temporarily suspended, we will be performing a deep cleaning and preparing the facilities for the upcoming spring and summer seasons. All Bay Club Associates will continue to be paid during this time period inclusive of all service providers. All member services with expirations such as training sessions, Lifestyle Points, and sports lessons will be extended accordingly.

As always, we are incredibly appreciative of your membership and our Bay Club community. We will continue to send updates as the situation changes. In addition, our Member Experience Team will be available to assist with any questions you may have about your membership. We thank you for your loyalty and patience.

Yours in good health,

Matthew Stevens
President & CEO

Updated March 15, 2020

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