TEMPORARY SUSPENSION OF SERVICES: YOUR MEMBERSHIP


DEAR MEMBERS,

In these very uncertain times, we are taking one day at a time as we try to make the best decisions for our Members, Associates, and their families. Starting tomorrow, please expect a Daily Bulletin that will provide fitness, sports, family, and hospitality-themed tips to help you survive the challenging times ahead and stay connected to our Bay Club community. Some of our top professionals will be providing fitness classes, stay-at-home kids projects and lessons, sports drills for the driveway or cul-de-sac, and nutritious recipes for the family. We will do our best to help everyone through this unprecedented time.

Our goal is to continue employment and pay our Associates their wages and health insurance during the time that services are suspended at our clubs. We are attempting to maintain a certain amount of revenue coming in from our loyal membership base to cover a fraction of the pay for our front-line Associates—housekeeping, service providers, front desk staff, and managers—to support their families. After considering quite a few options, we would like to propose the following three:

  1. Continue to pay full dues during the time that club services are suspended
  2. Pay 50% of your monthly dues while club services are suspended
  3. Pay $0 dues while club services are suspended

If you would like to continue to pay full dues during this time, you do not need to do anything. Billing will continue at the normal monthly cadence. If you would like to pay 50% or pay $0 dues, please contact your Bay Club team at bayclubconnect@bayclubs.com and they will make the necessary adjustment effective March 16, 2020.

We intend to open our clubs and welcome our Members back as soon as it is safe and appropriate to do so. We hope that our Members will choose to stay with us, so that we may continue to build our vibrant Bay Club community, as we have for the last 40 plus years.

Lastly, we want to say thank you. We are incredibly grateful for your support, as well as your calls and emails checking on our Associates. Your loyalty and dedication to our community are tremendously appreciated. We are going to come out of this together.

Yours in Good Health,

Matthew Stevens
President & CEO

Updated March 17, 2020

Live life happy